Terms of Service

Introduction and Acceptance

Welcome to Pixel Craft. These Terms of Service govern your use of our website and UI/UX design services. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.

Service Usage and Access

Permitted Use

Our services are provided for legitimate business and professional purposes. When using our website and services, you agree to:

• Provide accurate, current, and complete information when submitting inquiries or project requests
• Use our services in compliance with all applicable laws and regulations
• Respect the intellectual property rights of Pixel Craft and third parties
• Maintain the confidentiality of any account credentials or sensitive information shared with you
• Engage with our team and services in a professional and respectful manner

Prohibited Activities

You are expressly prohibited from:

Age Requirements

Our services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent and warrant that you meet this age requirement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Account Terms and Management

Account Creation

If you create an account with us for project management or client portal access, you agree to:

• Provide accurate and complete registration information
• Maintain and promptly update your account information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

Account Security Responsibilities

You are solely responsible for maintaining the security of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information. You should use strong, unique passwords and enable additional security measures when available. If you suspect any unauthorized use of your account, contact us immediately at info@domain.com.

Account Suspension and Termination

We reserve the right to suspend or terminate your account or access to our services at any time if:

• You violate these Terms of Service or any applicable laws
• We detect fraudulent, abusive, or suspicious activity
• You provide false or misleading information
• We are required to do so by law or regulatory authorities
• We discontinue or materially modify the service

Service Availability and Modifications

Uptime and Maintenance

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance when possible. We are not liable for any loss or inconvenience resulting from service interruptions.

Service Features and Updates

We continuously improve our services and may add, modify, or remove features at our discretion. We may update our service offerings, website functionality, and user interfaces without prior notice. While we aim to enhance the user experience with these changes, we cannot guarantee that all modifications will meet your specific needs or preferences.

Geographic Restrictions

Our services are provided from Cyprus and are intended for users worldwide. However, we make no representation that our services are appropriate or available for use in all locations. If you access our services from outside Cyprus, you are responsible for compliance with local laws and regulations. Some features or services may not be available in certain jurisdictions.

Intellectual Property Rights

Our Content and Materials

All content on our website, including but not limited to text, graphics, logos, images, design work, code, and software, is the property of Pixel Craft or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

User-Generated Content

If you submit feedback, suggestions, ideas, or other content to us through contact forms, emails, or other channels, you grant Pixel Craft a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify, and incorporate such content into our services. You represent that you have the right to submit such content and that it does not violate any third-party rights.

Client Work and Deliverables

For design services provided to clients, intellectual property ownership and usage rights are governed by separate project agreements. Unless otherwise specified in a signed agreement, clients receive appropriate licenses for using the final deliverables, while Pixel Craft retains the right to display completed work in our portfolio and marketing materials (unless confidentiality agreements specify otherwise).

Copyright and Trademark Protection

The Pixel Craft name, logo, and related marks are trademarks of our company. All rights reserved. Unauthorized use of our trademarks or those of our clients may violate copyright, trademark, and other laws. If you believe any content on our website infringes your intellectual property rights, please contact us with details of the alleged infringement.

Payment and Financial Terms

Service Pricing

Prices for our design services are quoted in Euros and are subject to change without notice. The prices displayed on our website are indicative starting points. Final project costs are determined through consultation and formal project proposals. All prices are exclusive of applicable taxes unless otherwise stated. We reserve the right to modify our pricing structure for future projects.

Payment Terms

Payment terms are specified in individual project agreements. Typically, we require a deposit before commencing work, with the balance due upon project completion or according to milestone schedules. Late payments may result in project delays or suspension of services. We accept various payment methods as outlined in project proposals.

Refund Policy

Due to the custom nature of our design services, refunds are generally not provided once work has commenced. However, we work closely with clients throughout the design process to ensure satisfaction. Specific refund terms, if applicable, will be outlined in individual project agreements. Deposits are non-refundable once project work begins.

Communication and Contact

Official Channels

Official communications from Pixel Craft will come from email addresses ending in our domain or through verified channels. We will never request sensitive financial information through unsecured channels. If you receive suspicious communications claiming to be from Pixel Craft, please verify their authenticity by contacting us directly through the information provided on this page.

Response Times

We aim to respond to all inquiries within one to two business days. During busy periods or holidays, response times may be longer. For active projects, communication schedules and response expectations are established in project agreements. Emergency support availability and terms are specified for clients with ongoing service arrangements.

Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience and information. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of these third-party sites. Your use of third-party websites is at your own risk, and you should review their terms and policies. We are not liable for any damages or losses arising from your interactions with third-party services.

Limitation of Liability

To the fullest extent permitted by law:

• Pixel Craft shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not liable for service interruptions, data loss, or technical issues beyond our reasonable control
• We make no warranties or representations regarding the accuracy or completeness of website content
• We are not responsible for unauthorized access to your data due to circumstances outside our control

Indemnification

You agree to indemnify, defend, and hold harmless Pixel Craft, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms of Service, your violation of any rights of others, or any content you submit or transmit through our services.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Cyprus, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Nicosia, Cyprus. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Dispute Resolution

We encourage you to contact us directly to resolve any issues or concerns. Most disputes can be resolved through good-faith discussions. If a dispute cannot be resolved informally, both parties agree to first attempt mediation before pursuing legal action. Any formal legal proceedings must be initiated within one year of the dispute arising.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting to our website unless otherwise specified. Material changes will be highlighted prominently. Your continued use of our services after modifications constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any changes.

Severability

If any provision of these Terms of Service is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to reflect the parties' intention to the extent permitted by law, or if modification is not possible, severed from these terms. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific project agreements, constitute the entire agreement between you and Pixel Craft regarding the use of our website and services. These terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

Contact Information

If you have questions about these Terms of Service or need clarification on any point, please contact us: