Privacy Policy

Introduction and Commitment to Privacy

At Pixel Craft, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your rights are respected and your data is handled responsibly.

Data Collection and Legal Basis

Information We Collect

We collect various types of information depending on how you interact with our website and services:

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to data processing (e.g., accepting cookies, subscribing to communications)
• Contract performance: To fulfill our obligations when providing design services to you
• Legitimate interests: For business operations, fraud prevention, and improving our services
• Legal obligations: To comply with applicable laws and regulations

How We Use Your Data

We use the collected information for the following purposes:

Data Sharing and Third-Party Services

We may share your information with trusted third parties in the following circumstances:

• Service providers: Analytics platforms (Google Analytics), hosting services, email delivery services, and payment processors that help us operate our business
• Professional advisors: Lawyers, accountants, and consultants who assist with business operations
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity
• Legal requirements: When required by law, court order, or government regulation, or to protect our legal rights

We ensure that all third parties are bound by confidentiality obligations and process your data in compliance with applicable privacy laws. We do not sell your personal information to third parties.

Data Protection and Security Measures

We implement comprehensive security measures to protect your personal information:

While we take reasonable precautions to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact inquiries: 2 years from last contact
• Client project data: 5 years after project completion for business records and portfolio purposes
• Analytics data: 26 months in aggregated form
• Marketing communications: Until you unsubscribe or request deletion
• Legal obligations: As required by applicable law (typically 7 years for financial records)

Your Rights and Data Management

Under GDPR and other privacy regulations, you have the following rights:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data
• Opt out of marketing communications by clicking unsubscribe links in emails
• Use privacy-focused browsers or browser extensions to limit tracking

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and confirm completion within 30 days.

International Data Transfers

As we are based in Cyprus (European Union), your data is primarily processed within the EU. If we transfer data to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. We take measures to ensure your data receives an equivalent level of protection regardless of where it is processed.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without proper parental consent, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from a child should contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. The "Last updated" date at the top indicates when the policy was last revised. We encourage you to review this policy regularly. For significant changes, we will provide prominent notice on our website or through direct communication. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR. We will provide information about the nature of the breach, the data affected, and the measures we are taking to address the situation.

Supervisory Authority

If you believe your privacy rights have been violated or you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:

Cyprus Commissioner for Personal Data Protection
Complaints can be submitted through their official website or contact channels.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact our data protection officer, please reach out: